Scheduled Outage

retrieverweekly.com and associated servers will be down for around an hour as we switch over to OITs wiring.  Thanks for your patience!

All Services Restored

All TRW services have been restored.  No e-mail should have been lost.  Thank you for your patience.

Web/E-mail Down

At approximately 9:30 PM August 5, the server hosting retrieverweekly.com powered off.  While we are unsure of exactly what caused this (power loss in UC 214, mechanical failure, DoIT, etc.), we will be heading to Baltimore at close of business today to remedy the situation.

Best Case Scenario: Press the power button on the server

Worst Case Scenario: Wipe and restore server hard drives from backup (latest backup from August 4).

Most likely, the fix will be somewhere between the best and worst case scenarios.

No production information has been lost.  The file server which holds all the InDesign documents and user account files should not have been affected.  Because of the current situation with DoIT, the server hosting retrieverweekly.com is the only system we can access remotely and since it is not powered on, there is nothing that can be done remotely.